Terms & Conditions
Welcome to Aevitas. By accessing and using our website, services, and products, you agree to the following Terms & Conditions. Please read them carefully before using our site or engaging with our services.
1. Introduction
These Terms & Conditions govern your use of Aevitas’s website, healthcare services, and medical accessory retail store. By browsing, purchasing, or using our services, you accept these terms in full. If you do not agree, please refrain from using our website or services.
2. Healthcare Services Disclaimer
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Aevitas provides professional in-home healthcare services through licensed nurses, caregivers, and partner healthcare providers.
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While we strive to provide high-quality, compassionate care, our services are not a substitute for emergency medical treatment. In an emergency, please call your local emergency services immediately.
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All care plans are personalised and based on professional assessments. Outcomes may vary depending on the patient's condition and compliance.
3. Medical Accessories & Retail Purchases
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Products listed on our website are described as accurately as possible. However, we do not guarantee that descriptions, pricing, or availability are error-free.
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All purchases are subject to product availability. If a product is unavailable after you place an order, we will notify you and issue a refund or alternative solution.
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Prices are subject to change without notice.
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Payment must be made in full at the time of order using approved payment methods.
4. Shipping & Delivery
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Delivery timelines may vary based on location and product availability.
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Aevitas is not liable for delays outside our control, including courier or customs delays.
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Risk of loss passes to you upon delivery of goods.
5. Returns & Refunds
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For retail products: Returns are accepted within 7 days if items are unused, unopened, and in original packaging (excluding medical consumables for safety reasons).
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For healthcare services: Fees for completed services are non-refundable. Cancellation policies will be outlined in individual service agreements.
6. User Responsibilities
By using our website and services, you agree to:
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Provide accurate, current, and complete information when making purchases or booking services.
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Use our services only for lawful purposes.
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Not misuse or attempt to disrupt our website, services, or systems.
7. Intellectual Property
All content, logos, graphics, and text on this website are the property of Aevitas and protected by copyright laws. You may not copy, distribute, or reuse content without prior written permission.
8. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.
9. Limitation of Liability
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Aevitas will not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website, services, or products.
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While we ensure high standards of care, Aevitas does not guarantee specific medical outcomes.
10. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Trinidad and Tobago.
11. Changes to Terms
We may update these Terms & Conditions from time to time. Updates will be posted on this page with a “Last Updated” date noted below.
12. Contact Us
For questions or concerns about these Terms & Conditions, please contact us via the form on our Contact page.
Last Updated: 14th Sep. 2025