Privacy Policy
At Aevitas, we are committed to protecting the privacy and personal information of our patients, customers, and website visitors. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you engage with our services or purchase medical accessories through our website.
1. Information We Collect
We may collect the following types of information:
-
Personal Information: Name, contact details, address, and payment information when you request services or make purchases.
-
Health-Related Information: Information voluntarily shared when inquiring about or receiving our healthcare services (kept strictly confidential).
-
Technical Information: IP address, browser type, device details, and website usage data collected through cookies and analytics tools.
-
Account Information: Login details, order history, or service preferences when you create an account on our website.
2. How We Use Your Information
We use your information to:
-
Provide healthcare services and retail purchases safely and efficiently.
-
Process payments, orders, and service requests.
-
Respond to inquiries and provide customer support.
-
Improve our website, services, and user experience.
-
Send updates, offers, or important service-related communications (with your consent, where required).
-
Comply with applicable healthcare, financial, and data protection regulations.
3. Sharing Your Information
We respect your privacy and will never sell your information. We may share your data only in the following circumstances:
-
With trusted third-party providers (e.g., payment processors, delivery services, IT support) to fulfil your requests.
-
With healthcare professionals within Aevitas, strictly for care purposes.
-
Where required by law, regulation, or government request.
All third-party providers are contractually obligated to protect your data and use it only for agreed purposes.
4. Data Security
We implement industry-standard measures to protect your data, including encryption, secure servers, and strict access controls. Sensitive health and payment information is safeguarded to prevent loss, misuse, or unauthorised access.
5. Your Rights
Depending on applicable privacy laws, you may have the right to:
-
Access, correct, or update your personal information.
-
Request the deletion of your information where legally permissible.
-
Withdraw consent for certain uses of your data.
-
Opt out of receiving marketing communications.
Requests can be made by contacting us directly using the details provided on our Contact page.
6. Minors’ Privacy
Our services are intended for adults and families. We do not knowingly collect information from children under the age of 18 without parental or guardian consent.
7. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and remember your preferences. You can adjust cookie settings through your browser at any time.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or privacy practices. Updates will be posted on this page, with the “Last Updated” date noted below.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us via the form on our Contact page.
Last Updated: 14th Sep. 2025